How to Win People to Your Way of Thinking

Link to 1st part - https://youtu.be/2AaLIZdyU8U

How to Win Friends and Influence People by Dale Carnegie is a self-help classic that reads as a life manual. The core idea is that you can change other people’s behavior simply by changing your own. It teaches you the principles to better understand people, become a more likable person, improve relationships, win others over, and influence behavior through leadership.

Executive Summary

Fundamental Techniques in Handling People

Don’t criticize, condemn or complain

Give honest and sincere appreciation

Arouse in the other person an eager want

Six Ways to Make People Like You

Become genuinely interested in other people

Smile

Remember that a person’s name is to that person the sweetest and most important sound in any language

Be a good listener. Encourage others to talk about themselves

Talk in terms of the other person’s interests

Make the other person feel important – and do it sincerely

How to Win People to Your Way of Thinking

The only way to get the best of an argument is to avoid it

Show respect for the other person’s opinions. Never say, ‘You’re wrong’

If you are wrong, admit it quickly and emphatically

Begin in a friendly way

Get the other person saying ‘yes, yes’ immediately

Let the other person do a great deal of the talking

Let the other person feel that the idea is his or hers

Try honestly to see things from the other person’s point of view

Be sympathetic with the other person’s ideas and desires

Appeal to the nobler motives

Dramatize your ideas

Throw down a challenge

Be a Leader: How to Change People Without Giving Offence or Arousing Resentment 

Begin with praise and honest appreciation

Call attention to people’s mistakes indirectly

Talk about your own mistakes before criticizing the other person

Ask questions instead of giving direct orders

Let the other person save face

Praise the slightest improvement and praise every improvement. Be ‘hearty in your approbation and lavish in your praise’

Give the other person a fine reputation to live up to

Use encouragement. Make the fault seem easy to correct

Make the other person happy about doing the thing you suggest